Refund & Cancellation Policy
General information
Alcohol sales and returns are subject to applicable law and the specific terms of the transaction. Because products, payment methods and fulfilment arrangements can vary, customers should confirm the current cancellation, return and refund conditions before completing a purchase.
Enquiries and cancellations
For an order or enquiry, contact the business using the details on the Contact & Business Information page as soon as possible. Whether a cancellation, return or refund is available depends on the applicable law and the transaction's terms.
Damaged or incorrect items
If an item is received damaged or an incorrect item is supplied, contact the business promptly and provide the relevant transaction details so the matter can be reviewed.
Important
This page is general website information and does not override mandatory consumer or excise requirements applicable to a particular transaction.